How long will my refund take?
The speed of your refund will depend on the refund method applied. It will usually take 3-5 working days for the item to reach the LOOKSI warehouse from when you drop off an item at 7-11; after that, your refund will start being processed.
Please see below for a breakdown of expected refund times:
Once your refund is processed, you will receive a confirmation email from LOOKSI. Please notice that from the time LOOKSI carries out the refund to when the refunded amount will be available to you will depend on your refund method